Last updated: 14 May 2026

At Coconut & Cashew Mixologists – Bartender Service (UK), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you contact us, book our services, or visit our website at https://coconutandcashew.co.uk.

1. Information we collect

We may collect the following personal information from you:

• Name

• Contact details (email address, phone number, postal address)

• Event details (type of event, date, time, venue address, guest count)

• Requirements or preferences (drink menus, dietary restrictions, special requests)

• Payment information (processed securely via our payment partners; we do not store full card details)

We collect this information when you:

• Call us at +44 7463 818455

• Email us at info@coconutandcashew.co.uk

• Fill out any booking or enquiry form on our website

• Communicate with us via social media or other channels

2. How we use your information

We use your personal data for the following purposes:

• To provide and deliver our mixology and bartender services

• To respond to your enquiries and send confirmation, quotes, and invoices

• To manage bookings, including changes or cancellations

• To improve our services and customer experience

• To send occasional marketing messages (only if you have opted in)

• To comply with legal and regulatory obligations (e.g., tax, health & safety requirements)

We do not sell or rent your personal data to third parties.

3. Legal basis for processing

We process your personal data based on:

• Your consent (for example, when you agree to receive marketing emails)

• The necessity to perform our contract with you (e.g., booking confirmation and service delivery)

• Our legitimate business interests (e.g., improving our services, maintaining customer records)

• Legal obligations (e.g., keeping records for tax or health & safety purposes)

4. How we share your information

We may share your information with:

• Trusted service providers (e.g., payment processors, accounting software, website hosting) who help us run our business

• Event venues or third‑party partners only when necessary for your event (with your prior consent where required)

All third parties are required to respect your privacy and use your data only for the purposes we specify.

5. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including:

• Password‑protected systems

• Secure servers and encryption for sensitive data

• Limited internal access to customer data

• Regular security reviews

Despite these measures, no transmission over the internet or storage system is 100% secure, so we cannot guarantee absolute security.

6. Data retention

We retain your personal data only as long as necessary, including:

• For the duration of your enquiry or booking

• For a reasonable period after the event to comply with legal, tax, and audit requirements (typically up to 7 years, in line with UK regulations)

• For marketing communications, until you withdraw your consent

7. Your rights under UK data protection law

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction or completion of inaccurate data

• Request deletion of your data, when there is no lawful reason for us to keep it

• Object to or restrict certain types of processing

• Withdraw consent at any time (for example, to stop marketing emails)

To exercise any of these rights, please contact us using the details below.

8. Cookies and website usage

Our website may use cookies to:

• Analyse how visitors use our site

• Improve user experience and website performance

• Remember your preferences (if applicable)

You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of our site.

9. Contacting us

If you have any questions about this Privacy Policy or wish to:

• Access, correct, or delete your data

• Withdraw consent

• Make a complaint

Please contact us at:

Phone: +44 7463 818455
Email: info@coconutandcashew.co.uk
Address: 9 Reeve St, Hayward Court, Feltham TW13 4NF, United Kingdom

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date. We encourage you to review this page periodically.