Last updated: 15 May 2026

By booking or using our services at Coconut & Cashew Mixologists – Bartender Service (UK) (trading as Coconut & Cashew), you agree to be bound by these Terms & Conditions. If you do not agree, please do not book our services.

1. Definitions

• “We”, “us”, “our”: Coconut & Cashew Mixologists – Bartender Service (UK)

• “You”, “your”: The client or event organiser who books our services

• “Service”: Mobile bar hire, mixology, bartender service, and related services in the UK

• “Event”: The occasion (wedding, corporate event, private party, etc.) where our services are provided

2. Booking and confirmation

• A booking is confirmed only when we issue a written confirmation (email or formal quote/contract).

• All bookings are subject to availability and may be cancelled or rescheduled by us if the venue or circumstances are unsafe, unsuitable, or outside agreed terms.

• You must provide accurate event details (date, time, venue address, guest count, special requirements). Any changes may affect pricing or service delivery.

3. Pricing and payment

• Prices are as quoted in our confirmation and may include:

  • Bartender/mixologist fees

  • Bar equipment and setup

  • Ingredients and garnishes (unless otherwise specified)

  • Travel and service charges (if applicable)

• We may require:

  • A non‑refundable deposit at the time of booking (amount specified in the quote)

  • Final payment in full before the event as advised in the booking confirmation

• Payment methods accepted are as stated in our quote (e.g., bank transfer, card, secure payment link).

• Failure to pay on time may result in cancellation of the booking at our discretion, and deposit may be non‑refundable.

4. Cancellations and postponements

By you (client):

• If you cancel the booking:

  • Cancellation within 7 days of the event: Deposit is non‑refundable, and the full balance may be payable.

  • Cancellation more than 7 days before the event: Deposit may be non‑refundable, but full balance is not payable; exact terms depend on our written quote.

• If you postpone the event to a new date:

  • We may accept the new date at our discretion, subject to availability.

  • Deposit may be transferred to the new date; additional fees may apply if the new date or requirements change.

By us (Coconut & Cashew):

• We may cancel the booking where:

  • The venue is unsafe or unsuitable.

  • There are health & safety or legal issues.

  • There are extreme circumstances (e.g., severe weather, official restrictions).

• In such cases, we will refund any payments made (excluding reasonable expenses already incurred), unless otherwise agreed.

5. Service scope and responsibilities

• We will provide:

  • Professional mixologists/bartenders as agreed.

  • Bar equipment and, where quoted, ingredients and garnishes.

  • Setup and breakdown within the agreed time frame.

• You agree to:

  • Provide a safe, clean, and accessible workspace at the venue.

  • Disclose any known hazards or restrictions (e.g., venue rules, power limitations, age‑restricted areas).

  • Ensure an appropriate number of guests is notified and controlled (e.g., age‑restricted areas for under‑18 guests).

• We do not take responsibility for:

  • Venue‑related issues (e.g., venue closure, power outage, lack of utilities).

  • Alcohol licensing or compliance issues if these are your responsibility.

  • Any conduct or actions of guests or third‑party suppliers.

6. Alcohol and safety

• We comply with UK alcohol‑related laws and responsible‑service practices.

• We reserve the right to refuse or stop serving alcohol to any individual who:

  • Appears intoxicated.

  • Is underage.

  • Behaves in a way that threatens safety or disrupts the event.

• You, as the client, confirm that:

  • Any alcohol‑related licensing or permissions (if required) are your responsibility.

  • Guests are made aware of any age‑related or venue‑specific rules.

7. Liability and insurance

• We aim to deliver our services with care and professionalism.

• Our maximum liability to you is limited to the total amount you have paid for the service.

• We do not accept liability for:

  • Indirect or consequential losses (e.g., loss of profits, disappointment, damage to reputation).

  • Any damage caused by third‑party suppliers, guests, or the venue.

• We hold appropriate public liability and professional indemnity insurance. You may request proof on request.

8. Intellectual property and branding

• All content, branding, logos, and designs used by Coconut & Cashew are our intellectual property.

• You may not replicate or use our branding for commercial purposes without our written permission.

• We may use photos or videos from your event (taken by our team or venue vendors) for marketing purposes unless you explicitly request otherwise in writing.

9. Changes to these terms

• We may update these Terms & Conditions from time to time.

• Any changes will apply to new bookings made after the updated date.

• We recommend that you review this page before making new bookings.

10. Governing law and dispute resolution

• These Terms & Conditions are governed by the laws of England and Wales.

• Any disputes arising from our services will be handled in good faith first via direct communication.

• If unresolved, disputes may be submitted to the appropriate courts of England and Wales.

11. Contact us

For any questions, clarifications, or to request a copy of these terms by email:

Phone: +44 7463 818455
Email: info@coconutandcashew.co.uk
Address: 9 Reeve St, Hayward Court, Feltham TW13 4NF, United Kingdom